Frequently Asked Questions (FAQ)

AIPMO.co has three tiers. Essential is free and includes template downloads and limited Advisor access. Professional at $29/month adds unlimited Advisor access and the full Document Customizer. Consultant at $89/month adds multi-organization and multi-project support for those managing governance work across multiple clients.

No. The Essential tier is completely free and requires no payment information.

Yes. Essential members have daily and lifetime Advisor usage limits — enough to evaluate whether it fits your work before committing to a paid plan.

Professional is designed for a single organization. Consultant adds the ability to manage multiple organizations and projects — ideal for independent consultants handling AI governance engagements across different clients.

Yes. You can change your plan at any time from Account Settings via Manage Subscription, which opens your account portal. Changes take effect at the start of your next billing period.

There is no time-limited free trial, but the Essential tier gives you meaningful access to evaluate the platform before upgrading.

All paid plans are billed monthly. Your billing date is set on the day you first subscribe and renews on the same date each month.

We accept all major credit and debit cards, processed securely through Stripe. We do not accept PayPal or bank transfers.

Sign in at aipmo.co, go to Account Settings, and click Manage Subscription. This opens your account portal, where you can update your payment details, change your plan, or cancel.

Your card is automatically retried. If payment continues to fail, your account reverts to the Essential tier until billing is resolved. You can update your payment method at any time from Manage Subscription.

We do not offer refunds for cancellation, change of mind, or unused time. If you cancel, your access continues through the end of your current billing period. If you believe you were charged in error, contact support@aipmo.co within 30 days and we’ll review it.

Go to Account Settings and click Manage Subscription. From there, you can cancel without contacting support. Your access continues until the end of the current billing month.

The Advisor is a retrieval-grounded assistant built on 100+ real AI governance sources. It answers framework-specific questions with numbered citations tied to the actual content retrieved for your query, so its references are traceable rather than invented.

Coverage includes NIST AI RMF 1.0 and its Playbook, the EU AI Act, ISO 42001 guidance, OECD AI Principles, the UNESCO Recommendation on the Ethics of AI, the UK pro-innovation approach, UN AI governance work, Singapore IMDA frameworks, the US Executive Order on Safe, Secure, and Trustworthy AI, Stanford HAI research, ISACA COBIT AI governance, and more.

The Advisor draws its framework references only from a curated set of real governance sources, and every response includes numbered citations tied to the specific retrieved content. Those references come from the sources rather than from general training data, which keeps them traceable.

Sign in at aipmo.co and open the Advisor from the app. Essential members have limited daily access; Professional and Consultant members have unlimited access.

Essential members have a daily message limit and a lifetime usage cap, designed to let you evaluate the Advisor meaningfully without a paid plan.

Yes. The Advisor is well suited to questions like “what does NIST AI RMF say about transparency” or “how does the EU AI Act classify high-risk systems.” It is not a substitute for legal advice on your compliance obligations.

The Document Customizer generates governance documents tailored to your organization — name, industry, size, headquarters, and operating regions. It produces real deliverables rather than generic templates.

Available types include AI Impact Assessments, NIST AI RMF-aligned plans, ISO 42001 implementation documents, OECD alignment documents, and more. New document types are added regularly.

Free templates are generic starting points. Generated documents are customized to your organization and project context, producing output you can use directly rather than fill in from scratch.

Yes, on the Consultant tier. Consultant members can create separate organizations and projects to keep governance work for different clients organized and isolated.

Yes. You can update your organization profile and regenerate documents at any time.

Go to aipmo.co and click Sign Up in the navigation menu. It takes less than a minute, and no credit card is required.

On the sign-in page, click Forgot Password and follow the instructions sent to your email.

Email support@aipmo.co and we’ll update it for you.

Your previously generated documents remain accessible. You lose the ability to generate new documents until you upgrade again.

Yes. aipmo.co and the platform work in any modern mobile browser. There is no dedicated mobile app at this time.

For general questions, email info@aipmo.co. For account or billing help, complaints, or data requests, email support@aipmo.co. We aim to respond within one business day.